Our quality chart

The Quality approach

The Tourist Office of Rochefort Ocean is a :

  • Holder of the "Marque Qualité Tourisme TM" since April 2013. This certification demonstrates our approach to continuously improve our services;
  • A local tourist organization registered in the register of travel operators and stays under the number IM 017 1000 08. We exercise our activity in accordance with the Code of Tourism and the law of 22/07/2009 relating to the organization and booking Of stays.

 

Our commitments

  • A response to your request within 72 hours.
  • A single point of contact to facilitate your booking process and organize your stay from the time you take your order to your billing.
  • Diversified proposals and "tailor-made" according to your interests, your schedules, your budget ...
  • The assurance of respected timing with facilitated travel and transfers. 
  • Qualified guiding services throughout the stay.
  • A rigorous selection of our partners to guarantee you the best services and quality / price ratio.
 Information and reservation, Monday to Friday, 9.00am to 5.00pm: 
 +33(0)5 46 99 86 97 - +33(0)5 46 99 86 98  or sejour@rochefort-ocean.com